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Terms of service
Last updated: November 5, 2026
These Terms of Service (the "Terms") govern your access to and use of cigarsmiths.com, our content, our membership and any product we sell (together, the "Services"), operated by The Cigar Smiths ("Cigar Smiths," "we," "us"). By using the Services, creating an account, joining the Inner Circle or placing an order, you agree to these Terms. If you do not agree, do not use the Services.
1. Adults 21 and over only
Our products contain tobacco. You must be at least 21 years old to use the Services, create an account, join the Inner Circle or purchase anything from us, regardless of the legal age where you live. By using the Services you confirm that you are 21 or older. We ask every visitor to confirm their age before entering the store, and we may ask for proof of age at any time, including at delivery. Orders placed by, or for, anyone under 21 will be cancelled.
2. Where we sell and ship
We sell and ship to addresses in the United States and Canada, except where the delivery of tobacco products to consumers is prohibited; our Shipping Policy lists the places we cannot serve. You are responsible for knowing and following the laws of the place where you receive an order, including any duties, excise or use taxes it owes.
3. Accounts and the Inner Circle
To answer "What are you into?" or to join the Inner Circle you create a customer account with your email address. Keep your sign-in details to yourself; you are responsible for everything done under your account.
The Inner Circle is a paid membership billed on a recurring basis, as described on the membership page at the time you join. Memberships renew automatically until you cancel; you can cancel at any time from your account, and no further charges are made after cancellation. Member benefits (including the member discount, the monthly box and access to members-only products) apply only while a membership is active and may change; we will tell members before a material change takes effect. Members-only products are for active members only: an order for a members-only product placed without an active membership may be held or cancelled and refunded.
4. Orders, prices and payment
Every order is an offer to buy that we may accept or decline, including when a product is out of stock, the price or description contains an error, we suspect fraud, or the order cannot lawfully be shipped to you. Prices are in US dollars and exclude shipping and any taxes, which are shown at checkout. We may change prices at any time; the price shown at checkout is the price you pay. Payment is collected when the order is placed, through our payment processor; we never see or store your full card number.
5. Shipping, returns and refunds
Shipping times, carriers, signature requirements and the places we ship to are set out in our Shipping Policy. Returns and refunds are set out in our Refund Policy. Both policies form part of these Terms.
6. Product information
Cigars are a natural, handmade product: color, draw and flavor vary from one cigar to the next, and tasting notes describe what our editors found, not a guarantee. Photographs may differ from what you receive. Nothing on the Services is medical advice.
WARNING: Cigar smoking can cause cancers of the mouth and throat, even if you do not inhale. Tobacco smoke increases the risk of lung cancer and heart disease, even in nonsmokers. Cigars are not a safe alternative to cigarettes.
7. The Journal and other content
Our stories, photographs, tasting cards, logos and the name Cigar Smiths are ours or licensed to us. You may read and share links to them; you may not copy, republish or sell them without our written permission. Opinions in the Journal are the authors'. Where a story involves a commercial partnership, we say so in the story.
8. Acceptable use
Do not use the Services to buy for anyone under 21, to resell our products commercially, to scrape or copy the site, to interfere with its operation, or for anything unlawful. We may suspend or close an account that breaks these Terms.
9. Disclaimer and limitation of liability
The Services are provided as they are and as available. To the fullest extent the law allows, we disclaim all warranties, express or implied, and we are not liable for indirect, incidental, special or consequential damages. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Some states do not allow some of these limitations, so they may not apply to you.
10. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Florida, and you consent to their jurisdiction, except that either of us may seek relief in small-claims court. If any part of these Terms is found unenforceable, the rest remains in effect.
11. Changes
We may update these Terms. The date at the top tells you when they last changed; continued use of the Services after a change means you accept the new Terms.
12. Contact
Write to us from the Contact page, or use the contact details shown there and in the footer of every page.