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Cigar Smiths is for adults of legal smoking age. Please confirm you are 21 or older to enter.
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Shipping policy
Last updated: November 5, 2026
When your order ships
Orders placed before 2:00 PM Eastern on a business day usually ship the same day; later orders ship the next business day. You receive an email with the tracking number when your package leaves us. An item on backorder ships when it arrives, with no additional shipping charge.
Every package travels with a Boveda humidity pack, so your cigars arrive as they left our humidor.
Shipping within the United States
Standard shipping goes by UPS Ground or USPS Priority Mail and usually takes 1 to 7 business days. The cost depends on your order total:
- Under $25: $4.95
- $25 to $99.99: $9.95
- $100 and over: free
Faster options at checkout:
- UPS 2nd Day Air: $17.50
- UPS Next Day Air: $24.95
Delivery times for both exclude weekends. Alaska, Hawaii, P.O. Box, APO and FPO addresses ship by USPS Priority Mail only.
Where we do not ship
We do not ship tobacco products to Utah or South Dakota, or to any other place where the law prohibits delivering them to consumers. Outside the United States we ship only to Canada.
Age, signature and address
You must be 21 or older to order. Orders shipped to California require the signature of an adult 21 or older at delivery, and we contact you after 5:00 PM Pacific to confirm delivery before your order ships. First-time buyers must use the same billing and shipping address.
Taxes
We collect sales tax on orders delivered in Florida, shown at checkout. Some states require the recipient to report and pay excise or use tax on tobacco bought online; that is your responsibility.
Shipping to Canada
The cost depends on your order total, in US dollars:
- Up to $150: $25
- $150.01 to $300: $50
- $300.01 to $599.99: $55
- $600 and over: free
Delivery usually takes 5 to 10 business days, and customs clearance can add time we do not control. By ordering for delivery to Canada you accept that:
- Customs duties, taxes and brokerage fees are yours to pay.
- The order ships at your risk. We do not refund, credit or reship a package that customs or the carrier loses, delays, seizes or refuses.
- Orders to Canada are final sale. If an item arrives damaged or is not what you ordered, write to us within 7 days of delivery with your order number and photos, and we review each case individually.
Delayed, lost or damaged packages in the United States
Carriers sometimes run late; a package counts as lost when tracking has not moved for 7 business days. Write to us with your order number and we will trace it, and reship or refund if it is lost or arrives damaged. Keep the packaging and send us a photo if something arrives damaged; we need it for the carrier's claim.
Wrong address
Check your address before you pay. A package returned to us because the address was wrong or nobody could sign is refunded minus the shipping we paid, or reshipped once you pay the new shipping.
Contact
Questions about a delivery: write to us from the Contact page with your order number.